Cuyamaca College Library
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Welcome to QuestionPoint:
Live Online Reference

We are prepared to answer reference questions and provide brief information about your local library. The normal session is less than 15 minutes. The librarian can either give you the answer, or show you how to find the answer yourself next time, if you like.

Session Guidelines 

Please do not try to bookmark (add to favorites) or print anything during the session!  At the end of the session, you will receive a list of live links, which will allow you to go back and visit all of the pages the librarian showed you. You can bookmark anything you want at that time. If you try to bookmark during the session, you may experience a disconnect. 

There are forward, back and refresh buttons within the software's shared webpage frame that you can use.

If you must open a second browser for any reason while connected, please use the "start" menu or taskbar shortcut, not control "n" or File "new". If you do so, you will crash. 

Thank you for using our online live reference service!

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Please fill out the QuestionPoint form.

The 'Email Address' field is a recommended field. At the conclusion of the session, a complete transcript, including all chat and links to Web sites visited will be emailed to you. If you do not have an email address, or do not wish to have a transcript sent to you, you may leave that field blank.