Bilingual Basic Computer Skills
(CEV 0020)

In this introductory computer course, students whose primary language is not English, will learn basic keyboarding, word processing skills, and how to explore the internet.

A fee of $5 for handouts is payable to the instructor in class; please have correct change.

If you are not fluent English speaker, you are welcome to bring an adult partner to assist you.

Pre-register for computer classes at 619.660.4350 to reserve a seat. Minimum enrollment must be met to avoid class cancellation. For parking instructions click here.

Instructor: Luz Arreola

Location: Cuyamaca College, Room H134

3982   3 Sat  5/10, 17 & 31  9am-12:20

Noncredit Computer Classes

For parking instructions click here.

Instructors: Dale Mastny, Wallace Wang

Locations:

Grossmont College (GC), Technology Mall
Room 70-134. Entrance is on the south side of the library-upstairs above the main quad, park in lot #7

Cuyamaca College (CC), Room F608
park in lot #1 for all CC classes

Introduction to Computers, Part I
(CEV 0102)

An introductory course in computer knowledge is designed to provide students with basic skills.

3413  Sat  5/3    9am-12   GC 70-134  

3418  Sat  5/17   9am-12  CC F608

Fee: $5*

Introduction to Windows, Part I
(CEV 0106)

This course introduces students to the Windows Operating System and is designed to provide students with basic skills necessary for personal and professional success. Intro to Computers or equivalent is HIGHLY recommended.

3414  Sat  5/3 12pm-3 p.m.  GC 70-134

3416  Sat  5/17 12:30pm-3:30   CC F608

Fee: $5*

Introduction to the Internet, Part I
(CEV 0099)

This course introduces students to the internet via current technology trends and hands-on use. Various internet browsers will be used to gain practical experience.

Cuyamaca College, Room F608

Introduction to the Internet, Part II
(CEV 0104)

Introduction to PowerPoint
(CEV 0116)

This course introduces the students to Microsoft PowerPoint. Students learn to create, edit and organize slides; design and format a presentation.

3415  Sat  5/10  9am-3  GC 70-134

3421  Sat  5/31  9am-3:30pm  CC F608

Fee: $5*

Introduction to Spreadsheets
(CEV 0114)

This course introduces students to Excel; a spreadsheet program. Class is beneficial for individuals using computer programs to file, organize, retrieve and report data.

Grossmont College, Room 70-134

3420  Sat  5/17   9am-3 

Fee: $5*

TEAM WORK SERIES

All classes are held at Cuyamaca College, Room A109
900 Rancho San Diego Parkway, El Cajon 92019

Team Building
(CEV 0120)

Develop the skills necessary to become productive team members. Students discuss the characteristics of effective teams. Students examine three common challenges of team building: communication breakdown, working with the roles that various team members assume, and utilizing team synergy.

3157   M  1/7  9am-12   $3  Room A109

Right Attitude
(CEV 0121)

Explore the impact attitude has on customer service, team effectiveness, and personal productivity. Students examine verbal and non verbal methods of communicating attitude and discuss techniques for adjusting a negative attitude.

3158   T  1/8  9am-12   $3  Room A109

Managing Changes
(CEV 0124)

PERSONAL BEST SERIES

This course is designed to help students examine the relationship between decision making and problem solving. Students are introduced to a variety of models of decision making, discuss blocks to problem solving, and examine the role creativity takes in the problem solving process.

3161  Th   1/10   9am-12   Room A109
Materials fee: $3

Business Ethics & Values
(CEV 0117)

This course is designed to help students recognize behaviors associated with ethical work practices. Students discuss current events regarding organizations that model ethical and unethical behavior and examine the role personal values play in defining ethical ethical behavior and make ethical decisions.

3129  F  1/11   9am-12   Room A112
Materials fee: $3

Time & Stress Management
(CEV 0118)

This course is designed to help students develop key skills necessary to effectively manage time and stress. Students are introduced to various time management tips and explore the role that time management has on stress levels. Three central themes related to stress management are presented including common causes of stress, the impact of stress on physical health, and techniques for reducing stress.

3130  M & Tu   1/14 & 1/15   9am-12  Room A109
Materials fee: $6

Call 619-660-4350 TO REGISTER

SUPERIOR SERVICE SERIES

All classes are held at Cuyamaca College, Room A109
900 Rancho San Diego Parkway, El Cajon 92019

Customer Appreciation
(CEV  0080)

Develop key skills and attitudes necessary to meet the needs of customers. Students examine important areas of customer service: the differences between bad, average, and outstanding customer service; identification of internal and external customers; and the value of customer retention.

3131  W   1/16   9am-12   Room A109

Materials fee: $3

Mastering Communication
(CEV 0119)

Communicate more effectively at work and in your personal life. Students examine verbal and nonverbal communication, and discuss the importance of effective listening. Techniques for breaking through communication barriers will be provided.

3132  Th  1/17  9am-12  $3  Room A109

Materials fee: $3

Dealing with Difficult People
(CEV 0122)

Develop the skills necessary to work more effectively with co-workers and customers. Students identify their personal work style and learn strategies for modifying their style to resolve conflict situations. Common sources of workplace conflict are explored and five conflict handling styles are identified.

3133  F  1/18  9am-12  $3  Room A109

Materials fee: $3
 

Call 619-660-4350 TO REGISTER

For additional class offering go to

www.ProfessionalDevelopmentAcademy.com

PROFESSIONAL DEVELOPMENT ACADEMY

Classes Offered at Local Organizations & Businesses

Dixieline Lumber
 8372 Center Drive, La Mesa

*Take all 3 classes in the series and receive a Certificate of Completion.

Mastering Communication
(CEV 0119)

*3405  T    5/6   8am-11  $3
*3408  Th  7/10  8am-11  $3

5259  Th  1/10   8am-11   $3
5262  Th   2/14  8am-11   $3
5263  Th   3/13  8am-11   $3  Added

Customer Appreciation
(CEV 0080)

This course is designed to help students develop key skills and attitudes necessary to effectively meet the needs of customers.  Students will examine four important areas of customer service: the differences between bad, average, and outstanding customer service; identification of internal and external customers; understanding the role that customer expectations play in a service environment; and the value of customer retention.

*3406  Th  6/12  8am-11  $3
*3411  Th  8/14  8am-12  $3

5260  Th    1/17    8am-11  $3
5263  Th    3/13    8am-11  $3   Cancelled
5409  Th    4/15    8am-11  $3   Cancelled

Motivation & Recognition Systems
(CEV 0132)

This course is designed to help students develop key skills and attitudes necessary to effectively perform as a supervisor.  Students will examine four important concepts related to motivation and recognition: terms related to motivation, theories of motivation, signs of low morale and factors contributing to high morale. Students will explore various forms of and appropriate use of recognition.

5405  Th  2/21  8am-11  $3  Cancelled

Dealing with Difficult People
(CEV 0122)

Develop the skills necessary to work more effectively with co-workers and customers. Students identify their personal work style and learn strategies for modifying their style to resolve conflict situations. Common sources of workplace conflict are explored and five conflict handling styles are identified.

Coaching for Improved Performance
(CEV 0134)

This course is designed to help students develop key skills and attitudes necessary to effectively perform as a supervisor. Students will examine four important concepts related to coaching: coaching a good job, coaching a poor performance, coaching a bad personal habit, and sidetracks to coaching. Students will identify characteristics of an effective coach and explore the importance of establishing performance standards.

5407  Th  3/27  8am-11  $3  Cancelled

Delegating for Results
(CEV 0130)

This course is designed to help students develop key skills and attitudes necessary to effectively perform as a supervisor.  Students will examine four important concepts related to delegation: three methods of delegation, a six step delegation model, and environmental supports for delegation. Students will be introduced to the Cycle of Accountability and explore the role that accountability plays in effective delegation.

*3412  Th  8/28  8am-11  $3

5408  Th  4/10  8am-11  $3  Cancelled

Managing Changes
(CEV 0124)

Please note $3 fee is for materials
Fees will be collected at each class meeting.

Pre-register to attend.
Call 619.660.4323 to register

San Diego County Office of Education
South County Regional Education Center
800 National City Blvd., National City

Delegating for Results
(CEV 0130)

5398  F    1/18    9am-12   $3

Motivation & Recognition Systems
(CEV 0132)

This course is designed to help students develop key skills and attitudes necessary to effectively perform as a supervisor.  Students will examine four important concepts related to motivation and recognition: terms related to motivation, theories of motivation, signs of low morale and factors contributing to high morale. Students will explore various forms of and appropriate use of recognition.

5223  F    2/29    9am-12   $3

Coaching for Improved Performance
(CEV 0134)

This course is designed to help students develop key skills and attitudes necessary to effectively perform as a supervisor. Students will examine four important concepts related to coaching: coaching a good job, coaching a poor performance, coaching a bad personal habit, and sidetracks to coaching. Students will identify characteristics of an effective coach and explore the importance of establishing performance standards.

5399  F    3/14    9am-12  $3

Dealing with Difficult People
(CEV 0122)

Develop the skills necessary to work more effectively with co-workers and customers. Students identify their personal work style and learn strategies for modifying their style to resolve conflict situations. Common sources of workplace conflict are explored and five conflict handling styles are identified.

AKA Head Start
620 W. Madison Ave., El Cajon  92020

Motivation & Recognition Systems
(CEV 0132)

This course is designed to help students develop key skills and attitudes necessary to effectively perform as a supervisor.  Students will examine four important concepts related to motivation and recognition: terms related to motivation, theories of motivation, signs of low morale and factors contributing to high morale. Students will explore various forms of and appropriate use of recognition.

Scantibodies Laboratories, Inc.
933 Abraham Way, Santee  92071

5476  W   6/11  9am-12  $3 

Coaching for Improved Performance
(CEV 0134)

This course is designed to help students develop key skills and attitudes necessary to effectively perform as a supervisor. Students will examine four important concepts related to coaching: coaching a good job, coaching a poor performance, coaching a bad personal habit, and sidetracks to coaching. Students will identify characteristics of an effective coach and explore the importance of establishing performance standards.

Scantibodies Laboratories, Inc.
933 Abraham Way, Santee  92071

3400  Tu    4/15    9am-12  $3