The help desk is staffed during regular business hours*, however, students are encouraged to call and leave a voice message or email anytime.
Please have your student ID ready at the time of your call.
*Summer hours: 7:30 am - 5:00 pm
The Help Desk is your best resource for troubleshooting technical difficulties associated with your student accounts. These problems include but are not limited to:
Knowing who to call and when is invaluable and saves precious time. This especially crucial if you are enrolled in an online course. The following is a list of tasks that are not supported by the help desk:
We really want to help you. When you call or email us, please have the following information available:
Learn more about how to find your WebAdvisor Username or Colleague ID here