Phone: (619) 660-4395 - Please have your student ID number at the time of your call.
Email: c-helpdesk@gcccd.edu
Spring Hours 2023 : Monday-Thursday 7:30am-7:30pm, Fridays 8:00am-1:00pm.
After hours: Leave a voice message or e-mail anytime. You should get a response by the next open business day.
The Help Desk is your best resource for troubleshooting technical difficulties associated with your student accounts.
These problems include:
Knowing who to call and when is invaluable and saves precious time. This is especially crucial if you are enrolled in an online course.
We really want to help you. When you call or e-mail us, please have the following information available:
When contacting us about Canvas, please include this additional information:
New for Spring 2021! Student Email credentials now give access to Office 365, OneDrive and on campus WIFI in parking lot 5! Accounts will now remain active between semesters with access to these added features unless the student has missed 2 consecutive Spring or Fall semesters. For details, see GCCCD Student Email Instructions and Microsoft Office 365 and OneDrive Instructions.
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