Phone: (619) 660-4395
Email: c-helpdesk@gcccd.edu
Help desk hours during Intersession 2021: Monday-Thursday 8:00am-5:00pm, & Friday 8:00am - 3:00pm.
However, students are encouraged to call and leave a voice message or e-mail anytime.
We will respond on the next, open, business day if a voicemail or e-mail is sent after hours.
Please have your student ID number at the time of your call.
The Help Desk is your best resource for troubleshooting technical difficulties associated with your student accounts.
These problems include but are not limited to:
If you need help using Canvas you can call the Canvas Help Desk 24 hours a day, 7 days a week at 1-844-592-2205.
Contact the Cuyamaca College Help Desk for help logging in and finding your classes.
Knowing who to call and when is invaluable and saves precious time. This is especially crucial if you are enrolled in an online course. The following is a list of tasks that are not supported by the help desk:
We really want to help you. When you call or e-mail us, please have the following information available:
When contacting us about Canvas, please include this additional information:
Online Success
Student Email
Login Problems
Canvas
Wireless Access
Download Center
CCCApply
FAQ's
Tech Mall
Instructional Computer Facilities
Admissions & Records
Assessment
Bookstore
CalWorks
Career Services
Cashier
Counseling
DSP&S
Financial Aid
Getting Started
Health Services
Library
Transfer Center
Tutoring
Veteran's Services