|

|
|
|
BOT 107 - Office Systems and Procedures
|
| Prerequisite:
|
None |
| Corequisite:
|
None |
| Recommended
Preparation:
|
BOT
096 and
BOT 097,
BOT
101A,
BOT 101B or equivalent or concurrent enrollment, and ESL
106 or equivalent reading level |
| Hours:
|
See class
schedule. Course offered Fall semester of even years only (2010,
2012, 2014, etc.) |
Includes office ethics and professionalism;
prioritizing and productivity; human relations; working in teams;
customer service skills; telephone skills; scheduling
appointments; using email, copiers, fax machines and scanners;
handling office mail; and using the Internet for common office
functions such as travel reservations and ordering supplies.
CSU |
|
course
listings |
|