Grievance Informal Resolutions
All parties involved should be encouraged to seek an informal remedy.
Informal meetings and discussion between persons directly involved in a grievance are essential at the outset of the dispute and should be
encouraged at all stages. An equitable solution should be sought before persons directly
involved in the case have assumed official or public positions that might tend to
polarize the dispute and render a situation more difficult.
In an effort to resolve the matter in an informal manner, the student may, if appropriate,
schedule a meeting with the person with whom the student has the grievance, schedule
a meeting with the person's immediate supervisor, and/or schedule a meeting with the
appropriate College administrator.
If the matter is not resolved in an informal manner, the student may, if appropriate,
schedule a meeting with the Associate Dean of Student Affairs to explore student rights
and responsibilities and receive assistance with an informal resolution.
- The Associate Dean of Student Affairs may gather information, communicate with all
parties, and attempt to mediate an informal resolution.
- If the student believes the issue has not been resolved satisfactorily, the student
may submit a written Statement of Grievance to the Associate Dean of Student Affairs,
specifying the time, place, nature of the complaint, the specific policy or regulation
alleged to have been violated, if any, and remedy or correction requested. This statement
must be submitted to the Associate Dean of Student Affairs within thirty (30) days
of the incident, or thirty (30) days after the student learns of the basis for the
grievance, whichever is later, but not to exceed one (1) year of the occurrence.
- At the end of ten (10) days following the receipt of the written Statement of Grievance,
by the Associate Dean of Student Affairs, if there is no informal resolution of the
complaint, the student(s) shall have the right to request a Formal Grievance Hearing.