Canvas Support

Students seeking Canvas assistance at Cuyamaca College should continue to utilize their instructor as their first point of contact for support. Additionally, students can call 1-844-592-2205 for Canvas support 24/7. 

 

During the week, contact the Cuyamaca College Help Desk at 619-660-4395 and leave a message or email c-helpdesk@gcccd.edu

 

Canvas tutorials are available for students along with the Canvas Student Guides. See Preparing for Online Learning for more helpful information about learning online, Canvas, and internet access.

 

Cuyamaca College Help Desk

Monday-Thursday      7:30 a.m.-7:30 p.m.
Friday                                 7:30 a.m.-3:00 p.m. 
Email: c-helpdesk@gcccd.edu

Phone: (619) 660-4395. 

Calls are being routed to a voicemail, which in turn emails our support technicians. 

 

Free and Low-cost Internet

Several companies are providing free or low-cost internet access during the current emergency.

 

Library

Online chat service is available to students 24/7 for research support. The link to this service can be found on the library website

 

In addition, students have 24/7 access to library databases via the library website.  Visit the library website to learn how to login in from home.

   

Online Learning Success

If you are a student new to online education, make sure to visit the Online Success website. Be patient with yourself and your teachers, moving to a different modality of learning will be challenging for everyone.

 

Online Tutoring

Cuyamaca Tutoring is now online!  Visit the Learning Assistance website to book a Zoom appointment. Online tutoring is also available through NetTutor. A wide variety of subjects are available, 24/7. Learn more about NetTutor on the Learning Assistance website

 

WebAdvisor

Students having issues logging into WebAdvisor should contact the Admissions and Records Department at 619-660-4275, or by emailing Cuyamaca.Admissions@gcccd.edu

 

VitalSource Helps

VitalSource Helps is a program designed to support students who need access to course materials in our new distance-learning modality. The program provides free access to many e-books.

 

This Q & A has more information and links to create an account.

 

Zoom Help

See our Zoom for Students page for help using Zoom.